Verified Returns & Exchanges
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Description of Policy from Merchant:
We stand behind our products 100%. We are confident in the quality and reliability of our products. If for any reason you are not satisfied with your art, you may return it within 30 days for a full refund of the print’s purchase price.
We will replace your print free of charge if there is any defect in the paper or if it has been damaged during shipping.
Return any item within 30 days of purchase for a refund of the price of your print.
We want you to feel completely comfortable when placing an order. All the information you transmit to us is secure and is kept strictly confidential.
Online: This is your most convenient option. If you choose to order online, simply enter all of your information through our secure server. You can order 24 hours a day, 7 days a week.
If the piece was damaged during shipment, please call or email us as soon as possible. We will notify the carrier who will arrange to pick up the damaged item. Shipping carriers generally ask that you leave the item out along with the shipping box and all packing materials. We will give you the date that the package will be picked up - typically the next day. You needn't be home for that pickup. We will reprint your order and email you a new tracking number.
Tracking numbers will be automatically emailed once your order has shipped. Email notifications are also sent to customers who plan to pick up their order in our studio.
If you have any questions please contact me at orwickarts@gmail.com
